Victor Hill

Thomas Cook Group will get beyond this mess

Thomas Cook Group will get beyond this mess

8 mins. to read

The conventional wisdom, until recently, was that consumer services had been blown out of the water by the advent of the internet. Why would anyone go to a high street insurance broker to sort out his car insurance when he could log onto the internet and get a get a quote directly from Gocompare.com or…

Ryanair is flying high
Senohrabek / Shutterstock.com

Ryanair is flying high

8 mins. to read

Let’s talk about the vibrant industry whose customers we all are on a regular basis: budget, or low-cost, no-frills airlines. Thanks to these operations, we Brits are amongst the most peripatetic people on the planet. Two business models have emerged in the airline industry over the last 20 years. Firstly, there are airlines which specialise…

Things are looking up for insurers

Things are looking up for insurers

8 mins. to read

I recently received an email from a genealogy website called Ancestry.co.uk offering me a DNA test for just £79 (reduced from £99). “Our DNA matching combines ground-breaking science with traditional research to give you the most accurate family history results available. The technology pinpoints relatives you never knew existed; you can then work with your…